policies

At Huemon Beauty, the safety and well-being of our clients are our top priorities. To ensure a safe and effective experience, we request that you carefully review and adhere to the following client eligibility criteria, prior to and on your appointment date. Failure to comply may result in the cancellation or rescheduling of your appointment; along with the loss of the non-refundable commitment fee. A new commitment fee will be required to book a new appointment.

Client Ineligibility

We regret to inform you that we cannot provide Permanent Makeup and/or Paramedical Tattooing services if you:
  • Are under the age of 21
  • Are pregnant or breastfeeding
  • Have Hepatitis A, B, C, or D
  • Have any viral infections or diseases
  • Have used Accutane within the last year
  • Have used Retin-A within the last 6 months to 1 year
  • Have heart conditions or a pacemaker
  • Are prone to keloids
  • Are undergoing active cancer treatment or radiation
  • Have active skin conditions in the desired tattoo area such as dermatitis, psoriasis, eczema, rosacea, etc.
  • Have uncontrolled diabetes and/or high blood pressure
  • Suffer from haemophilia
  • Have epilepsy or seizures
  • Have had facial/scalp surgery in the last year (body surgeries will need evaluation if seeking scar/stretch mark camouflage service)
  • Have had an organ transplant
  • Are an active blood donor
  • Are feeling unwell in general or awaiting COVID test results

In addition, we require a new medical consent form to be completed annually before the start of your appointment. Huemon Beauty will not be held liable for any adverse reactions resulting from false or withheld medical information.

For your safety and to meet timed service requirements, please follow the additional preparation steps detailed [here](link to additional prep steps).

General Booking Policy

All appointments are scheduled on a first-come, first-serve basis. While we strive to keep our scheduling system up to date, last-minute cancellations may not immediately reflect in the system. If you have inquiries about additional availability or wish to secure a spot on our waitlist, kindly reach out to us directly.

Clients are expected to conduct thorough research and prepare adequately before booking and preparing for their session. This includes understanding and respecting the provisions around our booking and rescheduling polices as well as the preparations prior to and after your appointment.  Each service requires specific healing time and adherence to post-session instructions, which may vary based on the service. Failure to adequately prepare for your appointment or follow aftercare instructions may result in appointment cancellation or rejection.

If you suspect a potential allergic reaction to the tattooing process, we recommend contacting us no later than 5 days before your session to arrange a patch test. Patch tests must be scheduled separately and are priced accordingly.

Prices are subject to change without prior notice.

We uphold the right to decline service to any individual and to refuse, deny, or cancel a service at any given time, with or without reason.

SCHEDULING Reservation, DEPOSITS and Commitment Fee Policy FOR BOOKING ALL APPOINTMENTS 

Scheduling Reservation:
Booking an appointment means  you have:
  • Confirmed you have met the basic candidacy requirements for the appointment as listed in or very first policy.
  • You have read through our policies to understand the way we operate our business and want to serve you in the most effective way
  • You have submitted a non-refundable (but transferable as a one time courtesy) deposit/commitment fee.
  • You have recieved an electronic booking appointment confirmation via our scheduling system
You agree that you are acknowledging to our terms. We take our work and commitments to our clients seriously and ask that you do the same in return.

Deposits/ Commitment fees
A non-refundable deposit/commitment fee of $150+ (As it may depend on the type of service booked) is required to secure an appointment for all cosmetic tattooing and paramedical tattooing services. This fee is essential to confirm and reserve your booking. Commitment fee amounts will vary between services.

As a courtesy, we allow commitment fee transfers on a one-time basis if a minimum of 72 hours' notice is provided before the original booking date. This allows for flexibility in case of necessary rescheduling.

Please refer to our rescheduling policy to understand the parameters around re-scheduling with the transfer of your non-refundable deposit/commitment fee as there are additional payments required to make towards the service to reserve and hold a new date.


Accepted Forms of Payment 

We offer multiple convenient payment options to suit your preferences:
  • Cash
  • Credit Cards
  • Cash App
  • Zelle

Please note that we do not accept checks.

For payments made using a credit card, a nominal processing fee will apply.

Additionally, we understand the importance of flexibility. Hence, we provide the option for payment plans and financing support upon request.

Payment Policy

Final payments for client service sessions must be settled 24 hours prior to your scheduled session. Once payment is processed, it becomes non-refundable.

Please be advised that payments are subject to change if you possess pre-existing tattoos in the desired area that were not created by our studio.
 
You waive the right to initiate a chargeback or dispute with your financial institution for any payments made. Any attempts to do so will be considered 
a violation to your service agreement. 


Appointment Confirmation and Artistry Booking Policy

Your non-refundable commitment fee reserves your appointment; however, it's imperative to manually confirm your appointment by accepting the appointment reminder a minimum of 3 days (72 hours) before your session. You can confirm through our scheduling system, email, or text. This confirmation secures your spot and helps prevent appointment cancellations, forfeiture of your deposit, additional payments, and any charges associated with last-minute cancellations or no-shows.

If you have booked and appointment with us and have NOT recieved a booking confirmation from our system, your appointment is NOT booked. Please make sure to contact us directly to ensure we place you on our schedule if you have submitted your payment. If a payment has  NOT been submitted, the appointment is not booked. 

For clients booking with a Jr. Artist, a SIT (Student in Training), or a SG (Student Graduate/Intern), please be aware that long-term booking opportunities with the same student/artist are not guaranteed. Pricing is subject to ongoing changes.

formal Rescheduling, Deposit transfer & Refund Policy

At Huemon Beauty, we value your time and understand that life can be unpredictable so we do our best to make accommodations around unforrseen circumstances that may require you to reschedule your appointment. To ensure a smooth re-scheduling process and the transfer of your non-refundable deposit/commitment fee, please carefully review our parameters around rescheduling and the transfer of your non-refundable deposit to avoid forfeiture of your non-refundable deposit before booking your appointment

Rescheduling Window:
Clients are offered a one-time courtesy to reschedule their appointment within a 72-hour timeframe/notice given to us that you are unable to attend the original appointment time/date. Without this notice, you will forfeit your non-refundable deposit and will need to secure a new appointment with a new deposit if you decide to re-book. 

If you are rescheduling due to arriving more than 20-30 minutes from your original appointment time, you're non-refundable deposit will be forfeited and you will need to reschedule with a new one. If you have additional payments made towards the appointment prior to being serviced, the remaining amount will be transferred to a new date as a one-time courtesy The information below, aside from needing to assess a new deposit, will still be applicable to you.

Rescheduled appointments must be re-booked with a 3-6 month (90 - 183 days) window from the original appointment date without forfeiture of your non-refundable deposit. Appointments that were originally scheduled with a promotional discount (referral discounts do not apply), you will have a 3 month period (90 days) to reschedule your appointment. This means, the date of the appointment must be within the 3 month period - It cannot be scheduled within 3 months for a date that supersedes the 3 month period. If it takes longer than the 3 month period to reschedule, you will forfeit the promotional discount but have the 6 month (183 days) to reschedule your appointment with the transfer of your non-refundable deposit.

Parameters around Securing a New Appointment:
To reserve a new appointment date after rescheduling within the 72 hour window, clients are required to may a minimum of 50% of the remaining balance at the time of rescheduling. This payment, along with the transfer of your non-refundable deposit, will be transferred to the new date of the rescheduled appointment. This guarantees the appointment spot and demonstrates a commitment to attending. Our business works solely off of pre-booked appointments. Reserving a new spot will re-confirm our commitments but essentially hinders others from being able to schedule accordingly so to protect the interest of our artists and valuing your time, we want to assure this is a mutually beneficial working relationship that we can honor in serving you.

Please remember, scheduling timeframes are not guaranteed as they are subject to our artists avaliblity. It is important to plan accordingly and understand our guidelines around re-scheduling to ensure we can operate smoothly and service you in the best way.

Second Scheduling Requests or Failure to Confirm:
If you need to reschedule your appointment for a second time or fail to re-schedule your appointment within the given window as stated above, all payments made towards the service will be forfeited. There are no exceptions. We reserve the right to deny any and all refund requests that do not fall in accordance with the way we must operate and protect our artists. 

Refund Policy:
All deposits/commitment fees at any given time are partial payments are are non-refundable. This is used to secure your spot and ensure the avaliability and commitment of our time. Clients have up to 6 months essentially (please re-read information above as this will depend on the specific parameters of your booking) from the original appointment date to reschedule and apply the non-refundable deposit towards their service.

By booking an appointment - meaning, you have submitted a non-refundable deposit/commitment fee to us either in cash or by means of an electronical payment that we accept and explain in our payment form policy, whether through out platform or with us directly via email, text, social media etc., you are acknowledging and agreeing to these terms. We take our work and commitments to our clients seriously and ask that you do the same in return. We do not stand for nor will tolerate any rude or disrespectful communications from clients who fail to do their due-diligence in understanding how we must operate in order to serve you best. We only want the best outcome for you and our artists!

Touch ups/Follow up Sessions

Please be aware that client service appointments do not include a touch-up session. Touch-ups should be scheduled separately within the respective timeframe for each particular service. Pricing for touch-ups will vary based on factors such as the length of time that has passed and pre-existing considerations like working over, correcting, or removing existing permanent makeup. These prices are subject to change accordingly.

Healed Results 

It's important to note that results are NOT guaranteed and will differ for each individual client. Achieving desired results may necessitate a second or third session, incurring additional costs. Several factors such as age, diet, skin type, lifestyle, skincare routine, post and aftercare, medication, previous tattooing, or cover-ups can significantly influence the outcome. Therefore, it's imperative to understand that more than one session may be required to achieve the desired results especially for mature, oilier prone and trauma influenced skin types.

Appointment Etiquette and Punctuality

We value respect and consideration for both our artists and fellow clients. To ensure a smooth and efficient experience, we kindly request that you adhere to the following guidelines:

  • Arrival Time: Please refrain from arriving early to your appointment. This allows us the necessary time to ensure a fully prepared setup for your session. Should we be ready ahead of schedule, we will promptly inform you.
  • Late Arrival: If you are more than 15 minutes late for your appointment, a $20 late fee charge will be assessed. Appointments that exceed a 15-minute delay will be cancelled, and a new deposit will be required for re-booking. 
  • Weather or State Emergencies: In the event of local weather or state emergencies posing a threat to the safety of either the client or artist, both parties have the flexibility to reschedule without any penalty.

Studio/Guest Policy

For the safety and wellbeing of all, we kindly request that you adhere to our studio policies:

Solo Appointments Only: We kindly ask that you attend your appointments solo and refrain from bringing guests.

Exclusion of Children and Pets: Due to hazardous materials, cross-contamination concerns, and in adherence to new COVID guidelines, we regret to inform you that children, pets, or additional guests are not permitted in the studio.

Photography and Privacy Policy

In accordance with our insurance requirements and for marketing/advertising purposes, photos and videos will be taken before and after your session. These visuals may be shared on our social media platforms, including Instagram, Facebook, and our website.

However, we highly respect your privacy. If you wish to maintain your privacy and prefer that your photos not be shared on social media, please inform us, and we will ensure they are not posted in a manner to expose your identity.

For individuals acting as models for a student or JR artist, it's important to note that showcasing their work is essential for building their portfolios. If you choose to be a model for a student or JR artist, your comfort with having your photos taken and used for marketing purposes is crucial. Please refrain from signing up if you are uncomfortable with this aspect.

Design Restrictions

In order to ensure the best outcome and maintain safety standards, our artists strictly adhere to the following design restrictions during the tattooing process:

  • Tattoo Placement: Our tattoo designs are meticulously tailored to follow the natural direction of the tattooed area. We maintain a balance, avoiding excessive departure from your natural framework to ensure a healing process that appears natural.
  • Color Selections: Our skilled artists carefully select tattoo colors based on various factors, ensuring the best outcome for your tattoo. Black ink is reserved for eyeliner services, with custom color mixing to achieve the desired warmth and healing appearance. Touch-ups aim to enhance boldness; however, color requests may be denied if they do not harmonize correctly with your skin.
  • Cancellation Right: We reserve the right to cancel the service if the artist takes an excessive amount of time to create the shape or reach a mutual agreement.
  • Service Discontinuation: Your service will be discontinued immediately if you express discomfort or an unwillingness to consider professional advice during the process.

formal Refund policy

Please be informed that, given the nature of tattooing procedures, training, coaching or educational request, results may vary. Huemon Beauty and our artists are unable to honor refund requests for either the initial session or touch-up(s) of the service. No exceptions will be made.

This is equally true for any exchange of tattooing that is provide for Huemon Beauty - may that be a service, training, coaching or mentorship. We have a strict non-refundable  deposit policy.

Cancellations & No-Shows

We request credit card information to be securely held on file, primarily to safeguard against last-minute cancellations and no-shows.
We make every effort to ensure clear and effective communication with our clients and greatly appreciate the same in return to minimize no-show appointments.

  • No-Show Policy: No-show appointments will result in the full forfeiture of all payments made.
  • Rescheduling after a No-Show: If you wish to reschedule at a later time following a no-show, full payment for the service will be required at the time of booking.